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Refund and Returns Policy
At Living Space Finds, we strive to ensure you are satisfied with your purchase. If you are not completely happy with your order, our Return Policy offers options for eligible returns. Please read our guidelines below.
1. Return Eligibility
To be eligible for a return, items must meet the following conditions:
- Unused and Unopened: Items should be unused, in their original packaging, and in the same condition you received them.
- Return Window: Returns must be initiated within 60 days of receiving your order.
- Non-Returnable Items: Certain items, such as [custom products, sale items, perishable goods, etc.], are non-returnable. Please check product descriptions for any specific exclusions.
2. How to Initiate a Return
To start a return, please follow these steps:
- Contact Us: Email our customer support at [email protected] with your order number and reason for return.
- Return Authorization: Once your return is approved, we will provide you with a Return Authorization Number and return instructions.
- Shipping the Return: Pack the items securely, include the Return Authorization Number, and ship the package to the address provided.
Note: Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items.
3. Refunds
Once we receive and inspect your return, we will process your refund within [X days]. Refunds are credited back to the original payment method. Please allow additional time for your bank or credit card issuer to process the refund.
4. Exchanges
We currently do not offer direct exchanges. If you wish to exchange an item, please initiate a return for the original item and place a new order.
5. Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 3 days of receiving the item. We will arrange a replacement or a refund after verification.
6. Restocking Fees
In some cases, a restocking fee of 5% may apply. This fee is deducted from your refund amount and will be specified in your return instructions if applicable.
7. Contact Us
If you have any questions or need further assistance with your return, please contact our customer support team:
Email: [email protected]